Santa Clara Public Library

It is crucial to have great workplace communication. Work is a team effort combining the talents of colleagues for a shared business goal. Ineffective communication can cost companies millions of dollars to their bottom line through  employee turnover, dissatisfied customers, higher product defect rates, and lack of business focus. 

In this program, you will learn:

• How to establish rapport and dialogue

• The art of active listening

• Build relationships and trust among colleagues

• How to have effective crucial conversations

For Adults ONLY

Eventbrite registration is required.

This program is sponsored by the Santa Clara City Library Foundation and Friends and the Heroic Voice Academy.