Santa Clara Public Library

Our Hold Pick Up & Go is now being offered at the Central Park Library in addition to Lobby Pick Up!

Book an appointment when pick up works for you and receive your library items safely.

Library Hold Pick Up & Go Pick Up Hours: 

Monday: 10 a.m. - 2 p.m.

Tuesday: 10 a.m. - 2 p.m.

Thursday: 10 a.m. - 2 p.m.

Library Hold Pick Up & Go Pick Up Process: 

1. Place a hold (max 10 items per card) through the Library Catalog.
2. You will receive an email notification when your item is Ready for Pickup. 
3. Book an Appointment for Hold Pick Up & Go 
4. When you arrive at the library, park your vehicle in the designated spots on the East side of the library. Please refer to this map if you are having issues locating the spot. 
5. Please call the number available on the sign and tell them your name and library card number
6. A staff member will grab your holds and check them out to you. Please open your trunk and wait for the staff member to safely place them into your car. 
7. Happy reading!

Returns are being accepted at the Central Park Library’s Bookdrop 24 hours a day.

*All Library returns will be quarantined for at least 96 hours. Your items will not be checked in right away. Please wait at least 96 hours to verify that your items have been removed from your account. This may delay hold requests to ensure items are safe for check out.

Questions?: 

If you are having issues with placing a hold in our library catalog, please visit our Classic Catalog or click into the item record to complete the hold.

A tutorial is available on the Library's YouTube channel for placing a hold using our catalog. 

We will also be continuing to provide services to our community through phone communication and with our online services. For help with library services, online materials or general information contact Reference at 408-615-2900 Monday through Saturday from 10 a.m. to 2 p.m. and from 3 p.m. to 7 p.m. on Wednesday. 

In addition, our library offers our community the ability to contact librarians through email for their information or research needs. Please reach out to us at librarians@santaclaraca.gov

If you wish to renew your library materials or have questions about your library account please contact Customer Service at 408-615-2970 from 10 a.m. to 2 p.m., Monday through Saturday and from 3 p.m. to 7 p.m. on Wednesday.